Managed Service Benefits
We understand that in the current economic climate organisations need to be certain that their IT operations and systems are delivering real value. At Version 1, we understand this pressure and our managed services are designed to deliver value without reducing services OR stifling innovation.
We believe that there are three necessary components to delivering value and that all three must be balanced if an organisation is to meet its objectives:
Cost
A Managed Service contract can help manage IT costs and deliver optimum return on investment by:
- Reducing operational costs
- Providing predictable IT budgets
- Leveraging economies of scale
- Reducing the cost of vendor management by consolidation of contracts
Performance
One of our core values is Excellence which means we are committed to service improvement. Our Managed Service customers can expect:
- Business process efficiencies
- Better Service Levels
- Contractually binding programme of improvements
- Proactive maintenance to catch issues before your users and business is effected
- ITIL®-conformant processes and procedures
- Service hours to suit your business – up to and including 24*7 services
- Access to a skill base which combines centuries of experience
Innovation
Innovation is key to maintaining competitive advantage, but balancing the necessity to innovate, with maintaining day-to-day IT operations can be difficult. A Managed Service will allow you to:
- Use our expertise in technology innovation to improve your business processes.
- Focus your staff on innovating and adding value to your business
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