Managed Services

Version 1 has been providing a range of Managed Services in Ireland since 2000 and now has some 140 clients supported by a dedicated team of over 100 IT support professionals. Uniquely, we are the only Irish company delivering a complete IT Outsource solution covering every aspect of IT support from infrastructure to applications to strategic IT management and everything in between.

ISO 20000 CertificateWe have adopted ITIL practices for IT Service Management and we are one of a small number of organisations in Ireland to achieve ISO 20000 certification for our Managed Services. The only internationally recognised quality standard for IT Service Management, ISO 20000 provides an independent assessment of the quality and repeatability of our services and demonstrates our commitment to continual service improvement.

Our Managed Services customers enjoy the following benefits:

  • Better cost management with predictable budgets and reduced operational expenditure.
  • Improve IT performance with agreed performance improvement programme, and defined service levels.
  • Free your own staff to focus on innovation and delivering business value.
  • Find out more about the benefits of a Managed Service.

IT outsource covering IT strategy, IT Management, Vendor Management, Service Desk & support and IT projects

Our services include:

Find out about the Managed Service Benefits and Managed Service Features.

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Our Customers Say...

  • "Excellent support vendor to work with. Professional across all areas, including technical excellence."
    "From a customer care and support point of view, Version 1 is a company that other support vendors should aspire to be."
    "As a whole the company is very flexible and always manages to deliver, without impacting on quality or reliability."
    Zurich Insurance plc

Features