Version 1 | Dublin

Infrastructure Exchange Consultant

Department: Cloud & Infrastructure
Job Description

Key Duties & Responsibilities:

  • Support multiple clients across multiple technologies
  • Mentoring of junior team members. 
  • Consult with customers and across a cross-team environment.
  • Documentation and development of designs, processes and procedures.
  • Work within a structured ITIL / ISO20000 IT Service Management environment.
  • Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions
  • Excellent presentation and reporting skills arising from customer facing and on-site experience
  • Very strong verbal, presentation, and interpersonal skills are required
  • Project management skills with experience in stakeholder and communications management
  • Escalation point for major incidents/investigations
  • Service Owner for a number fo services e.g. Exchange, Office365

Technical Skills: 

  • Specialist in 3 technical areas e.g. MCSE Exchange, SCCM, office365, WAF, citrix , AV, AWS, Azure
  • Strong techical experience across Private cloud (VMWare/HyperV), Office365 and Citrix
  • Excellent working knowledge of Windows Server, Active Directory and Exchange Server
  • Good broad technical knowledge across Public Cloud (AWS, Azure etc)
  • Understanding of Cloud & infrastructure integration
  • Strong experience in Cloud deployments (Public & Private)
  • Desktop infrastructure experience
  • Disaster recovery and site replication solutions experience
  • Experience on SAN/Storage solutions
Consultancy Skills:
  • 5+ years working in IT
  • Strong, first-hand experience of designing, building and supporting Enterprise solutions.
  • Experience in the full product lifecycle including: Concept generation, Design, Build and Support essential.
  • Interpreting, understanding and solving complex technical problems/incidents
  • Strategic thinker capable of looking at the ‘big picture’
  • Ability to influence internal teams and customers
  • Consultancy/project delivery experience with client facing background
  • Strong experience is both multi-server, stand alone and clustered solutions.
  • Excellent working knowledge of Azure/AWS
  • Excellent troubleshooting skills required.
Bonus Points for: 
  • DevOps and automation experience.
  • Additional infrastructure skills such as networking / etc. would be beneficial.
  • Other Public Cloud experience such as Oracle Cloud. 
  • Experience with backup technologies (e.g. Veeam, Backup Exec, ARCserve, Data Protector, and/or CommVault)
  • Project management certifications e.g. Prince2
  • Service management certifications e.g. ITIL
Additional Information

Leon Cunningham
Version 1 Talent Acquisition Team

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