Version 1 | Bengaluru

EBiz Senior Apps Tech (SDC Bangalore)

Department: ERP
Job Description

Working as part of a team of managed services consultants, the primary role will be the technical support of Oracle e-Business Suite applications across a wide range of EBS modules and client specific customisations. 

Daily tasks include:

  • Provide day-to-day support and quality assurance 
  • Provide hands-on technical & development support for implemented ERP modules
  • Gather and document business requirements on IT incidents and change work.
  • Document and manage technical specifications and software packages 
  • Assist in defining and optimizing simple yet effective business processes and drive change within the organization through negotiation and consensus-building 
  • Help ensure that ERP initiatives follow the proper planning, scheduling and management processes 
  • Manage on-time changes delivery and business expectations and ensure internal customer satisfaction 
  • Provide hands on analysis, design, testing, implementation and post implementation support utilizing prescribed software design lifecycle techniques and system documentation techniques (AIMS/OUM)
  • Complete development tasks based on requirements submitted by business partners and best practices 
Qualifications
  • Oracle E-Business support experience
  • Knowledge of Oracle R11i/12 ideal with functional knowledge of core Oracle EBS Modules including Financials and/or Supply Chain to include Order Management, Inventory & Discrete Manufacturing (WIP & BOM)
  • Strong knowledge of Oracle development tools, some e-Business application functionality, system administration, database structure, online patching and knowledge of a multi-Org architecture
  • Technical requirements: SQL, PL/SQL, Unix Script, Discoverer, XML Publisher, OAF, JDeveloper, Oracle Reports/Forms, Oracle Workflow, Oracle BI Publisher, Web Adi, APEX, AME, OBIEE/OBIA & Java core skills
  • Must have good experience translating business requirements and design into technical solutions 
  • ITIL process Knowledge
  • Ability to research, learn, troubleshoot and support complex system customisations
  • Willingness to operate and progress in areas that are outside of previous experience
  • Ability to multi-task and prioritise across concurrent workload may be required.
  • Excellent written and verbal communication
Additional Information

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