Version 1 Redditch

Service Principal

Department: Digital Development & Architecture

Recruiter

Company Description

“Version 1 is celebrating 25 years in the IT industry this year and we continue to be trusted by global brands to deliver IT solutions that drive customer success. 

Version 1 is not just a Microsoft Gold Partner, an AWS Premier Consulting Partner and an Oracle Platform Partner; we are also an award-winning employer and our employees are at the heart of Version 1. We invest in a strong culture of wellness through programs that help our employees create their journey toward optimal wellbeing. This framework is based on the ‘Strength in Balance‘ theme and this seen again in our Diversity, Inclusion and Belonging Team motto “Bring Your Difference“.”

Job Description

We want a Service Principal to join our team and help shape what we build across UK Public and Private sectors. You’ll have empathy and understanding for users, and champion their needs. This role will also put you in a great place to help shape our Service Design and Product capability.  

Qualifications
  • Experienced in influencing design and shaping organisational strategy and priorities across the UK (with a focus on Public Sector). 

  • Collaborate with teams in building digital services whilst understanding and prioritising user needs, navigating technology constraints and meeting delivery timescales 

  • Experienced in aligning multiple channels, services and products into a coherent, inclusive experience for customers 

  • Excellent communication skills and able to convey concepts to all levels of audience (C-Level to non-technical user) 

  • Comfortable facilitating workshops and client engagements to validate designs. 

  • Excellent commercial awareness and stakeholder management skills, with an ability to become a trusted advisor for our customers. 

  • Experienced in crafting service and product ideas and offerings 

  • Experience of the GDS lifecycle and assessment approach 

Due to the nature of this role, you will need to be eligible for UK Government Security Clearance (SC).  

Additional Information

Before you apply, here are some of our benefits. We offer profit share, pension, private healthcare cover, flexible working policy and more. We offer incentives for accreditations and educational assistance for courses relevant to your role.

We offer employee recognition in the form of Excellence Awards and V1Ps which is awarded by your peers. Engagement is incredibly important with local engagement teams driving our engagement events!

Wired to Deliver

Every decision we make is governed by six core values. They are simply stated, non-negotiable and ever present.

Honesty and Integrity
Telling customers what they need to hear – not what they want to hear.
Personal Commitment
Being accountable and keeping commitments
No Ego
Having an open, helpful and ‘No Job Too Small’ attitude.
Customer First
Actively seeking customer feedback to understand your business.
Excellence
Good enough is never our objective. We solve tough problems and make innovative suggestions.
Drive
Our customers are accustomed to working with driven, results focused Version 1 people.

Consistently Rated a Top Workplace By Our People

Strong core values, a culture of trust and empowerment, and a vision for success position Version 1 as a top employer across the UK, Ireland and India. If you are seeking a fair workplace in which recognition is based on merits, and career pathways are based on skills, then we could be a fit for you.

Learn about our Culture

Award-Winning Employee Focus

  • GREAT PLACE TO WORK
    UK, 2019-2021
  • GREAT PLACE TO WORK
    IRELAND, 2012-2021
  • HEALTHY PLACE TO WORK
    AWARD, 2018-2021
  • GREAT PLACE TO WORK
    IN TECH, 2019 & 2020
  • BEST WORKPLACES FOR WOMEN
    AWARD, 2019 & 2020

Our Head of People Louise Lahiff explains why Version 1 could be the match for you

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