{"id":6993,"date":"2021-09-01T11:16:43","date_gmt":"2021-09-01T11:16:43","guid":{"rendered":"https:\/\/www.version1.com\/en-us\/?p=6993"},"modified":"2021-09-01T11:16:43","modified_gmt":"2021-09-01T11:16:43","slug":"public-sector-digital-transformation-in-the-new-world","status":"publish","type":"post","link":"https:\/\/www.version1.com\/en-us\/public-sector-digital-transformation-in-the-new-world\/","title":{"rendered":"Public Sector Digital Transformation In The New World"},"content":{"rendered":"

The unfolding COVID-19 pandemic has presented fresh challenges for public sector organisations. As a result, many have accelerated operational changes, which would have taken years to implement under normal circumstances, in a matter of weeks.<\/h2>\n

In this blog we discuss Digital Transformation in the New World. The public sector, with its additional policy and economic obstacles, has faced the biggest test, with the pandemic taking the provision of digital services to new levels. Research from NHS Digital<\/a>\u00a0revealed that 38 per cent of citizens increased their use of NHS digital services since the start of the coronavirus outbreak, with usage of the NHS App growing by 111 per cent in March, compared to February.<\/p>\n

The demand and growth for digital Government services, coupled with incorporating remote working into everyday operations, means digital transformation is no longer a matter of innovation. Instead, it\u2019s a mandatory process to ensure operational efficiency, scalability and improved service delivery that\u2019s in line with evolving technologies and tech-savvy user expectations.<\/p>\n

Still a challenge<\/b><\/h2>\n

Although digital transformation is a more pressing issue than ever, it doesn\u2019t mean the process is any less challenging in the public sector. The unique issues arising from the pandemic add to the perennial obstacles already standing in the way of progress. Such common barriers include:<\/p>\n