Reimagine the potential of your Oracle Cloud Applications. ASPIRE to more.
Partnering with a full-stack and multi-disciplinary Managed Services Partner eliminates the headache of managing your day-to-day support and maintenance requirements internally. Through our comprehensive Oracle Cloud Application Managed Services offering, Version 1 takes ownership of the tasks that distract you from what really matters, driving your business objectives and strategic initiatives. We can support, enhance, and optimise your Oracle back-office applications, regardless of their size, age, customisations, complexity, or what version they are running on currently. Version 1 ASPIRE is a highly flexible and progressive managed service model that can meet you wherever you are on your journey and adapt to your unique requirements.
Managed Services, Reimagined
Partnering with a full-stack and multi-disciplinary Managed Services Partner eliminates the headache of managing your day-to-day support and maintenance requirements internally. Through our comprehensive Application Managed Services offering, Version 1 takes ownership of the tasks that distract you from what really matters; driving your business objectives and strategic initiatives.
Go beyond simply ‘keeping the lights on’ and embrace the potential of Version 1’s ASPIRE Oracle Managed Services that place continuous improvement and business innovation at the heart of everything we do.
TRADITIONAL APPROACH TO MANAGED SERVICES
- Focused on running and operating
- Hardware-based solutions
- Centralised operations
- Focus on SLA
- Maintaining implemented solution
- Reactive managed service waiting for issues to be raised by end users
- Manual testing of fixes and bugs
- Manual reporting of incidents raised
VERSION 1 ASPIRE ORACLE CLOUD APPLICATION MANAGED SERVICES
- Business continuity, optimisation and new capability adoption
- Cloud and software-based solutions
- Distributed operations and resources
- Focus on VLA, SLA is a given
- Continuously driving efficiencies within the solution
- Proactive managed service with quarterly system health checks and recommendations to solve issues
- Automated testing of quarterly releases, fixes, and bugs
- KPI Dashboard to provide real time performance analysis
The Story of ASPIRE
Presented by Louise Bolger, Portfolio Director, Version 1
Putting You Back in Control
You know where your business needs to go. We can help you take it there and keep it there. Through ASPIRE, we will help you evolve your technology estate into a value-generating, intelligent engine of innovation, automation, agility, and sustained business outcomes.
ASPIRE is a differentiated value-led approach to Managed Services that relentlessly seeks to make a real difference to your business.
ASPIRE to more
As a trusted and audited next-generation MSP, we take a proactive approach to how we run, evolve, and improve your IT estate. Business requirements are becoming increasingly dynamic and should be handled in an equally dynamic way. Version 1’s Managed Service practice is able to handle these dynamic requirements with ease by taking a proactive, flexible, and value-driven approach to our ASPIRE Managed Services.
“WITH ASPIRE, SLAs ARE A GIVEN"
Unlock Hidden Business Value With an ASPIRE Value Level Agreement
Today’s customers aspire to more from their Managed Services Provider, and we strive to exceed these expectations in every partnership. While Service Level Agreements (SLAs) are a well-established facet of our Managed Services model and undoubtedly essential for tracking performance against technical service requirements, they are also a given.
At Version 1, we believe a better approach is to shift the focus to include measurement of business results and outcomes, not just service levels. In a nutshell, we support our ASPIRE customers to move the dial from the standard Managed Services SLA to a VLA – a Value Level Agreement.
What your VLA looks like depends on your unique needs.We will work with you to identify the pain points, inefficiencies, and growth suppressants associated with your IT estate. Regardless of your IT estate’s size, age, technology, complexity, or who built it – Version 1 has the breadth of experience and full-stack expertise to ensure that value is unlocked from your
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