Overview
Discover how Version 1 transformed digital services operations for a central government department, enhancing efficiency, scalability, and service delivery. Explore this successful government IT transformation case study.
Client Profile
- Industry Public sector
- Services Cloud Transformation, Enterprise Applications
- Technology Partners Microsoft
Introduction
The client is a UK Central Government Body.The client needed to lift-and-shift theiron-premiseestate to the Azure cloud, which included multiple production databases and applications.Version 1was engagedto help reset the Digital Service Operations team: toprovidestable resources (including skilled engineers and a delivery manager), up-skill civil servants, improve existing services, reducecostsand introduce DevOps best practices whereappropriate.
Key Challenge
Version 1 consultants were embedded in the client’s operations team and were tasked with automating repetitious, manual tasks with a DevOps tech stack while promoting the concept of a self-sufficient, structured team using Agile frameworks.
Real Difference, Delivered
By decommissioning redundant resources (over 200 Virtual Machines) and purchasingAzure reservations for resources that had long-term futures, our consultants havereduced the annual Azure bill by over 20%and the number of supported VMs fromover 800 to under 600.
Teams are now self-sufficient and need half the number of people to support the workload. Automating the tedious manual tasks hasconsiderably increased the available time for progressive projectwork, and hasgreatly reduced the number of P1/P2 incidents.
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About Version 1
Version 1 proves that IT can make a real difference to our customers’ businesses. We are trusted by global brands to deliver IT services and solutions which drive customer success. Our team of difference-makers work tirelessly to provide independent advice and deliver impactful changes to help our customers navigate the rapidly changing Digital-First world we live in. Our greatest strength is balance in our efforts to achieve Customer Success, Empowered People and a Strong Organisation, underpinned by a commitment to our values. We believe this is what makes Version 1 different and more importantly, our customers agree.
