How do you modernise an end-to-end insurance process without replacing everything underneath?
AI is one tool in the insurance toolkit, but not the answer to every problem. For insurers and brokers, the real opportunity lies in transforming complex operational processes to deliver meaningful business outcomes while continuing to work with the systems already at the heart of the organisation.
Join senior insurance leaders for a focused, closed-door forum exploring how agentic orchestration, deterministic automation, data and existing platforms can work together across an end-to-end insurance process.
Using a real-world insurance use case transformation as the narrative thread, we’ll examine the architectural decisions, implementation challenges and practical lessons emerging from organisations already applying these approaches today.
What we’ll explore
- How agentic orchestration can automate an end-to-end insurance process.
- Where agentic AI, deterministic automation and human judgement each add the most value.
- How to preserve transparency, explainability and traceability across automated decisions.
- How to integrate modern capabilities with complex legacy estates without wholesale replacement.
- The governance, data, skills and implementation challenges that can slow progress.
- Practical lessons from organisations already applying these approaches.
This is designed as an interactive conversation rather than a traditional panel session, shaped by participant questions, pre-event survey responses and the challenges raised in the room.
Speakers
Brian O’Dwyer, Chief Insurance Advisor, Version 1
Paul Donnelly, Global Head of Insurance, Version 1
Dan Turner, Account Director – Insurance, Version 1