Driving Customer Success through over 25 years of market leadership and innovation in IT Services

About Version 1

Version 1 proves that IT can make a real difference to our customers’ businesses. We are trusted by global brands to deliver IT services and solutions which drive customer success. Our 1850+ strong team works closely with our technology partners to provide independent advice that helps our customers navigate the rapidly changing world of IT. Our greatest strength is balance in our efforts to achieve Customer Success, Empowered People and a Strong Organisation, underpinned by a commitment to our values. We believe this is what makes Version 1 different and more importantly, our customers agree.

Version 1 by Numbers

2,000+ strong team

Empowered, engaged and driven people who are wired to deliver Customer Success

25 Years Expertise

Years of market leadership and innovation that makes a real difference to our customer’s businesses

195+ million revenue

High performing profitability enables operational excellence for our organisation and success for our customers

98% Customer Retention

For over twenty years, we have been building longterm outcome focused relationships with our customers

People at a business meeting

Proving That IT Makes a Real Difference to Our Customer’s Businesses for over 25 Years

Innovating for Customer Success

An innovative company from its inception in 1996, Version 1 is committed to maintaining an innovation edge to drive Customer Success as our customers’ preferred IT Innovation Partner. Through the Innovation Labs, our customers will receive cutting-edge technologies and services, all designed around solving the real problems our consultants observe across our engagements with enterprise organisations.

Version 1 is a market leader in Enterprise Resource PlanningEnterprise CloudDigital Services and Software Asset Management. We drive Customer Success by identifying the best ideas and technologies that solve real problems for our enterprise customers. The results of our consistent commitment to innovation and making a real difference to our customers’ businesses are evidenced by our long-term relationships with our customers; our first customer is still a customer over 25 years later.

Join us in making real differences

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We know that our greatest strength is balance in our efforts to achieve Customer Success, Empowered People and a Strong Organisation. Those looking for a short term result or an easier road might sacrifice one commitment for another, but at Version 1 we never have, and never will.
- Tom O’ Connor – CEO of Version 1

Our Partners

We partner with global technology leaders to provide our customers with the highest quality solutions and services.

Meet Our Key People

With years of industry experience and expertise, our senior managers live and breathe the values that define everything we do at Version 1 and continue to lead our vision of what an IT consultancy should be. Below you'll find details of our leadership team, alongside a phonetic pronunciation of their name as part of our wider #StartsWithaName campaign.

Tom O'Connor (sounds like "bomb")
Chief Executive Officer

Tom O'Connor joined Version 1 in 2001, spending over 17 years in the company as the Head of consulting, Sales Director and COO where he was responsible for sales, operations and for organic growth. Tom was appointed CEO of Version 1 on the 1st of April 2017.

John Mullen (sounds like "gone")
Director & Co-Founder

John Mullen was responsible for co-founding Version 1 along with Justin Keatinge in Dublin, Ireland in 1996 and was appointed a Director of the Version 1 Board of Management in March of 2017. John was responsible for driving the growth of Version 1 from a start-up to the 1000+ strong workforce we have today. Currently, John is the Innovation Director of Version 1.The Innovation Engine was launched in 2017 as part of Version 1’s ongoing commitment to the research, development, and implementation of innovation solutions to address our customer’s pain points.

Louise Lahiff (pronounced “lew-ease")
Director of Strategy, Planning and Comms

Louise Lahiff began her career in Version 1 in 2014 where she joined as the Head of HR - UK. After almost three years in this role, Louise took up a commercial position as the Director of Sales Operations, with a responsibility to manage and improve the Sales Operations function within Version 1. In 2019 Louise was appointed as Head of Group HR and transitioned into the role of Director of Strategy, Planning, and Communications.

Jarlath Dooley (rhymes with "car-math")
Director of People Success

Jarlath Dooley joined Version 1 in 2008 as HR director and has driven its transition to world-class engagement levels. Responsible for integrations in Version 1 currently, Jarlath’s prior experience was in global software companies Iona Technologies and Fineos.

Andrew Portrait Photograph
Andrew Langford (pronounced “an-droo”)
Chief Financial Officer

Andrew Langford joined Version 1 in 2017. Andrew trained as a Chartered Accountant with Deloitte, possesses over 14 years Board experience and was previously CEO and CFO of FBD Holdings plc. Listed on Dublin and London Stock Exchange.

Paddy Meany (pronounced “pa-dee”)
Practice Operations Director (ERP,SAM, BI and Analytics)

Paddy Meany joined Version 1 in 2011 and was initially responsible for one practice and is now responsible for all practice operations. With over 30 years of experience, Paddy has a background in multinational software companies with experience of international scaling.

Joe O’ Brien (rhymes with "glow")
Chief Commercial Officer

Joe’ O Brien joined Version 1 over 12 years ago, initially as a technical consultant before making the transition into Sales. Promoted through the ranks, Joe was appointed CCO of Version 1 in 2017 and plays a key role in ERP acquisitions.

Peter Connolly (pronounced “P-tur”)
Practice Operations Director

Peter Connolly

Lorna McAdoo (pronounced “lore-nah”)
Head of Operations - Northern Ireland

Lorna McAdoo is the Head of Operations at Version 1 Northern Ireland. Lorna has over 20 years’ experience in the IT sector in Northern Ireland. Lorna is responsible for all operational activities for the Northern Ireland business unit of Version 1. Having grown the Operations to over 80 people, she continues to drive the business forward with Customer Success and Empowered People at the heart of her vision for Version 1 Northern Ireland for 2021.

Enda Diggins (pronounced “N-da”)
Head of Digital and Cloud - UK

Enda Diggins joined Version 1 as a Senior Applications Consultant in 2011. Enda has now been appointed into the new role of the Head of Digital and Cloud - UK at Version 1. Enda is responsible for taking charge of a new UK based Digital Cloud practice, with a responsibility to deliver new project delivery and to recruit and build a permanent Version 1 team to drive growth in this area.

Our History

Over the years we’ve grown sustainability and carefully, but with a purpose and drive that has never wavered. Here’s to the past, present and future of strong organisational growth, empowered people and shared success.

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Wired to Deliver

Every decision we make is governed by six core values. They are simply stated, non-negotiable and ever present.

Honesty and Integrity
Telling customers what they need to hear – not what they want to hear.
Personal Commitment
Being accountable and keeping commitments
No Ego
Having an open, helpful and ‘No Job Too Small’ attitude.
Customer First
Actively seeking customer feedback to understand your business.
Good enough is never our objective. We solve tough problems and make innovative suggestions.
Our customers are accustomed to working with driven, results focused Version 1 people.

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