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Doing well by doing good

ESG that makes a difference

We challenge ourselves continuously to be a responsible organisation, one that blazes the trail for enduring, positive impact on people and planet. The passion and energy of our people enables us to be technology innovators in ESG, not just for ourselves but by helping our customers to improve their social and climate performance too. And we lead by example with a diverse and inclusive environment where every individual can belong as their authentic self. 

Our ESG agenda reflects the spirit of our people and is focused on six strategic pillars that are aligned to the United Nations Sustainable Development Goals; environmental sustainability, diversity, inclusion and belonging, education and employability, community first, social impact and ethical behaviour.

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Our six strategic pillars

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Environmental sustainability

A sustainable approach runs across every part of our operations, from our own impact on the planet to helping our customers achieve their environmental goals too. We are on track to achieve net zero across our value chain by 2035, with our near-term targets validated by the Science Based Targets Initiative (SBTI). We drive our accreditations and are always improving our scores with partners like the Carbon Disclosure Project, where we are currently rated A-, Ecovadis and Corporate Balance.

View our carbon reduction plan

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Diversity, inclusion and belonging (DIB) 

We foster a culture of “bring your difference” to our workforce, a unique perspective that was inspired by our own people. Our diverse and inclusive environment is a place where talent thrives and in turn delivers exceptional results for our customers. Every day our people across the world are creating and innovating, harnessing the power of technology to solve challenges and drive change, nurtured in an environment where they are safe and encouraged to belong as their authentic selves.  



Four people at a table looking at colour samples

Education and employability 

We know that inspiring people to explore the possibilities of technology and shape the future they want means its our responsibility to make a career in technology a real possibility. We engage with educational institutions and forge long-term partnerships that create those opportunities and provide the education and training for everyone, regardless of age, culture, identity, origins or background. Our global teams work in the local communities to infuse our passion for technology, reaching individuals from as early as primary school – to those already in the professional world who want to change career and make an impact.  


Community first 

Our commitment to giving back to the communities in which we operate has always been one of the driving forces that steers our agenda. We help local charities across the world with fundraising, sponsorship and volunteering initiatives, and work with them to facilitate real change which can sometimes be as simple as helping to provide homes, food and jobs. 



Five people placing their hands together in the centre

Social impact 

The balance of people, planet and profit is something we have always been acutely aware of, and we understand the challenges this brings to our customers. For many customers, particularly those in UK public sector organisations, they are tasked with considering how the services they deliver are impacting the environmental, social and economic state of their communities and we can help them elevate their impact.


People in office

Ethical behaviour

We take action to deliver the highest ethical standards across our own operations and our global value chain. It’s important to us that we lead the way as a trusted and transparent partner to all our stakeholders, helping to raise ethical standards through our responsible procurement approach. We use systems to monitor our suppliers against the cornerstones of people, profit and planet, ensuring we influence where improvement can be made and collaborate on joint initiatives. Our intent is to only engage with organisations who share our commitment to good ethical practices and values, and who meet our health and safety, human rights and environmental standards.  


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We do things differently because our people are our difference. We make decisions that are right for our customers, giving them the solutions and advice we would want to receive.