Central Government Digital Services Operations Transformation

Introduction

The client is a UK Central Government Body. The client needed to lift-and-shift their on-premise estate to the Azure cloud, which included multiple production databases and applications. Version 1 was engaged to help reset the Digital Service Operations team: to provide stable resources (including skilled engineers and a delivery manager), up-skill civil servants, improve existing services, reduce costs and introduce DevOps best practices where appropriate. 

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Key Challenge

Version 1 consultants were embedded in the client’s operations team and were tasked with automating repetitious, manual tasks with a DevOps tech stack while promoting the concept of a self-sufficient, structured team using Agile frameworks. 

Real Difference, Delivered

By decommissioning redundant resources (over 200 Virtual Machines) and purchasing Azure reservations for resources that had long-term futures, our consultants have reduced the annual Azure bill by over 20% and the number of supported VMs from over 800 to under 600. 
 
Teams are now self-sufficient and need half the number of people to support the workload. Automating the tedious manual tasks has considerably increased the available time for progressive project work, and has greatly reduced the number of P1/P2 incidents. 

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About Version 1

Version 1 proves that IT can make a real difference to our customers’ businesses. We are trusted by global brands to deliver IT services and solutions which drive customer success. Our team of difference-makers work tirelessly to provide independent advice and deliver impactful changes to help our customers navigate the rapidly changing Digital-First world we live in. Our greatest strength is balance in our efforts to achieve Customer Success, Empowered People and a Strong Organisation, underpinned by a commitment to our values. We believe this is what makes Version 1 different and more importantly, our customers agree.

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