Version 1 Cork

Application Support Specialist

Department: Digital Development & Architecture

Recruiter

Company Description

We pledge "to prove IT can make a real difference to our customer's businesses". We work hard to ensure we understand what our customers need from their technology solutions and then we deliver.

We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in implementing and supporting Oracle, Microsoft and AWS technologies.

Invest in us and we’ll invest in you; if you are driven, committed and up for a challenge, we want to meet you.

Job Description

Working within this team, you will be part of a highly motivated and skilled team of IT Professionals working to achieve maximum value for our customer across a range of technologies.

This role relates to the support of the various 3rd party applications, along with the numerous bespoke applications built by the customer over the years. 

The application support area is responsible for supporting a large number of applications. The area ensures the continued delivery of stable systems. This includes a preventative maintenance programme, managing releases, monitoring and system health checks and incident management. The area also implements change requests to applications and in addition will often provide resources to projects. 

Qualifications

Please note, this is not a junior position, it requires a strong and up-to-date technical skillset, detailed below.

Personal

  • Self-motivated and problem solver with excellent communication skills
  • Proactive when faced with a challenge
  • Team player with proven ability to work within team and with other support areas
  • Highly organised with great attention to detail
  • Flexible approach (resolving incidents, out of hours work)
  • Excellent process methodology and be process driven – logical reasoning
  • Experience in supporting diverse range of applications on multi-tier architectures

Essential Technical Skills

  • Experience of automation and scripting skills (job schedulers, Microsoft Powershell, Windows batch, SQL)
  • Knowledge/Experience of Windows Server Management
  • Software development experience (Visual Studio, C#,.NET, ASP.Net.VB.Net, Websites)
  • Software implementation, troubleshooting and management skills
  • Change control & technical documentation
  • Understanding of database installations and components, confidently writing and using queries.

Desirable

  • Experience in OSIsoft PI, Eclipse and Maximo applications desirable
  • Middleware application server software including Websphere/Webloglic, IIS experience
  • Knowledge/Experience of Integration Tools (UC4/Automic, SSIS, SAP PI)

Qualifications

  • 2-4 years’ IT Experience, preferably in Application Support area or DevOps teams
Additional Information

Before you apply, here are some of our benefits. We offer profit share, pension, private healthcare cover, flexible working policy and more. We offer incentives for accreditations and educational assistance for courses relevant to your role. 

We offer employee recognition in the form of Excellence Awards and V1Ps which is awarded by your peers. Engagement is incredibly important with local engagement teams driving our engagement events!

Wired to Deliver

Every decision we make is governed by six core values. They are simply stated, non-negotiable and ever present.

Honesty and Integrity
Telling customers what they need to hear – not what they want to hear.
Personal Commitment
Being accountable and keeping commitments
No Ego
Having an open, helpful and ‘No Job Too Small’ attitude.
Customer First
Actively seeking customer feedback to understand your business.
Excellence
Good enough is never our objective. We solve tough problems and make innovative suggestions.
Drive
Our customers are accustomed to working with driven, results focused Version 1 people.

Consistently Rated a Top Workplace By Our People

Strong core values, a culture of trust and empowerment, and a vision for success position Version 1 as a top employer across the UK, Ireland and India. If you are seeking a fair workplace in which recognition is based on merits, and career pathways are based on skills, then we could be a fit for you.

Learn about our Culture

Award-Winning Employee Focus

  • GREAT PLACE TO WORK
    UK, 2019-2021
  • GREAT PLACE TO WORK
    IRELAND, 2012-2021
  • HEALTHY PLACE TO WORK
    AWARD, 2018-2021
  • GREAT PLACE TO WORK
    IN TECH, 2019 & 2020
  • BEST WORKPLACES FOR WOMEN
    AWARD, 2019 & 2020

Our Head of People Louise Lahiff explains why Version 1 could be the match for you

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