The proof of concept went exceptionally well...
...and the prototype built was universally well-received.
Read StoryWe work hard to deliver on three commitments; making a real difference for our customers, building an empowering culture and growing a strong organisation for the future. Those looking for a short term result or an easier road might sacrifice one benefit for another, but at Version 1 we never have, and never will. We know that our greatest strength is balance across all three; our customers, people and company. This is The Version 1 Difference.
Making a real difference through long-term, outcome focused relationships – success that fulfils our people and fuels our growth.
Deliberately selecting, empowering and trusting people who are wired to deliver customer success - an empowerment that drives customer loyalty and organisational strength.
A high-performing, financially strong organisation of the highest integrity – a strength that empowers our people and delivers customer success.
We operate to a sustained quarterly rhythm. Each quarter, with each customer, we set specific goals and survey satisfaction. If our impact flags in any quarter, or satisfaction dips, our team react immediately with specific actions. Over time this outcome focused approach is guaranteed to make a real difference for our customer and build a strong, long term relationship.
Our customers repeat their business with us year on year.
We build long-term outcome focused relationships.
Our customers rate us consistently high out of 10 in our Customer Surveys.
Recognised for customer excellence in Business IT and Tech at the CX Impact Awards 2018
The range and capability of technology today is truly amazing but without great people nothing happens. Those with the ability to see what is really needed, the tenacity to jump all the hurdles, customer focused, totally committed, no ego, hell bent on delivering results – they are the ones that make the real difference – they are the ones we seek, nurture and empower.
Consistently scoring world class employee engagement in our quarterly surveys
One of the fastest growing IT services teams in Europe
Over 50% of our employees received a promotion last year, in recognition of their efforts in delivering Customer Success
Our employees stay with us longer than average, progressing their careers continuously. Our first employee from 1998 is still with us!
At Version 1, we’re proud that our differences make us unique. We believe that fostering a diverse and inclusive environment is central to achieving a workplace in which every employee feels that they belong.
DIB's at Version 1At Version 1 we want our employees to be healthy and live well. We strive to promote a culture of positive health and wellbeing daily and we invest in a strong culture of wellness through programs, activities and resources.
Health and WellbeingTrust based upon sustained progress, strong financial performance and growth. Our people, serve 400+ customers across all industries. The strength, scale and resources to make a real difference for our customers.
Strong financial performance enables operational excellence for our organisation and success for our customers.
Enhanced partnerships and accolades with our global technology partners; Oracle, Microsoft and Amazon Web Services
Years of market leadership and innovation that makes a real difference to our customer’s businesses
Award-winning IT service provider, recognised by our industry, our customers and our partners.
Every decision we make is governed by six core values. They are simply stated, non-negotiable and ever present.
In this digital-first time of remote working Version 1 continues to pioneer transformative IT solutions for global brands that drive significant, sustained customer success.
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