Innovation at Version 1
Learn how Version 1 Utilises Innovation to Drive Customer Success.
Innovating for Customer Success
An innovative company from inception in 1996, Version 1 is committed to maintaining an innovation edge to drive Customer Success as our customers’ preferred IT Innovation Partner. In 2018, Version 1 announced an investment of €1 Million in its Innovation Lab. Through the Innovation Lab, our customers will receive cutting-edge technologies and services, all designed around solving the real problems our consultants observe across our engagements with enterprise organisations.
Version 1 is a market leader in Enterprise Resource Planning, Enterprise Cloud, Digital Services and Software Asset Management. We drive Customer Success by identifying the best ideas and technologies that solve real problems for our enterprise customers. The results of our consistent commitment to innovation and making a real difference to our customers’ businesses are evidenced by our long-term relationships with our customers; our first customer is still a customer 20 years later.
The Innovation Lab Mission
While the mission of the Innovation Labs is to implement customer-focused solutions collaboratively, which use innovative tools and technologies to bring business benefit to the customer and drive Customer Success, innovative thinking and ingenuity at Version 1 are not limited to the Innovation Lab. Every day, we are amazed at the level of innovation and commitment to problem-solving displayed by our consultants across hundreds of customer sites and projects.
Cutting-Edge
Relevant
Repeatable
Innovation Across Version 1
Machine Learning
Version 1 has invested in advancing and strengthening our organisation's Machine Learning competency to fuel Customer Success, with exciting solutions in progress with customers currently.
Hackathons
From the simple to the astounding, Version 1 Hackathons capture the real-world pains of our customers in order to continue to guide them through the increasingly complex world of IT.
Customer Focus
Our approach to Innovation involves identifying the best ideas and technologies that solve real and tangible problems for our customers across all industries and sectors.
Full-Time
Innovation is a full-time commitment of Version 1 between our multiple Innovation Lab projects in progress and our ongoing major public and private sector projects.
Our Innovative Solutions
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Maximise Your Oracle Cloud ApplicationsVersion 1 is an expert in Oracle Cloud Applications. For our customers that are implementing Oracle Cloud Applications such as Oracle ERP Cloud, Oracle HCM Cloud or Oracle SCM Cloud, or seeking to extend their investment even further within the one solution, we offer Maximise; our bespoke suite of services to improve and accelerate your SaaS implementation of Oracle Cloud Applications.Learn More
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Any Database to Any CloudOur unique Database Migration to Cloud tools and services make it easier for enterprises to migrate their databases to the cloud that fits best for their needs. The new fully managed Database Migration to Cloud service will enable organisations to migrate their Oracle, MS SQL Server, PostgreSQL, MySQL and MariaDB databases to the Cloud with minimum disruption to their business.
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Drive Efficiency With HR ChatbotMany of our customers find that most HR queries received from employees relate to standard information such as annual leave, finance, expense policies, etc. We are working closely with customers on integrating their IT systems with our new HR Chatbot solution to deliver a consistent response to employees and increase operational efficiency. Version 1 will continue to develop this idea further in 2019, expanding into Customer Service and IT Support Chatbots.
98% customer retention rate
Our customers repeat their business with us year on year.
20+ year customer relationships
We build long-term outcome focused relationships.
8.5 customer satisfaction score
Our customers rate us consistently high out of 10 in our Customer Surveys.
Voted #1 by our customers
Our customers recognise us for customer excellence, voting us #1 in the UK OUG Awards.
Innovating for Customer Success
Thought Leadership
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