TNMOC Mate: Delivering inclusive museum experiences with AI-powered guidance
Client Profile
Customer Name: The National Museum of Computing (TNMOC)
Established: 2007
Customer Since: 2023
Employees: 38
Sector: Museum and Cultural Organisation
Inclusive museum experiences with AI-powered accessibility
The National Museum of Computing (TNMOC), home to the world’s most extensive collection of operational historic computers, partnered with us to deliver inclusive and accessible exhibits through an innovative AI-powered app.
Located at Bletchley Park, TNMOC showcases iconic machines such as the Enigma and other World War II artefacts. However, the museum faced a challenge: how to make complex technical content understandable for target age groups, and diverse linguistic and neurological needs.
To address this, we collaborated to create TNMOC Mate, a generative AI solution designed to simplify exhibit information, provide multi-language support, and deliver an engaging, personalised experience for all visitors.
We developed TNMOC Mate using GPT-4 technology to transform intricate details into accessible versions tailored for different age groups, languages and neurodiverse profiles. Visitors access the app via QR code or link, choose their preferred language and persona, and enjoy simplified exhibit content with audio narration, animated visuals, and introductory videos for each museum room.
(R) Learn about the museum from Alan Turing himself, in the language of your choice!
“I have to say it’s probably one of the best things that’s come to this museum… we’ve never had something so advanced with such a cool team of people that have pulled it together so quickly.”
Jacqui Garrad, Museum Director, TNMOC
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