Digital Services / Digital Managed Services

Digital Managed Services

Improve the TCO of your digital solution by consuming it as a service.

Why Version 1?

Our customers trust us to maintain, operate and continually improve their digital services and legacy applications.

Cost
We manage cost driving value through the lifetime of the contract delivering optimum return on investment to accelerate your digital journey.
Performance
We are committed to service improvement mitigating the business risk of failure through acceleration in detection, root cause analysis and problem resolution and thereby increasing efficiency, productivity and user satisfaction.
Innovation
We balance the need to maintain day-to-day operations with the necessity to innovate to drive your digital transformation forward.

What we do

Version 1 specialises in the take-on and transformation of customer’s digital services and applications deploying next generation lean, automated solutions. We are experts in the integration and operation of diverse application landscapes ranging from modern cloud applications to traditional legacy applications. We deliver to global service standards and focus on continuous service improvement allowing our customers to remain focused on their digital transformation strategies.

Learn how to drive down costs, deliver improved quality of service and bring innovation into your IT operations. 

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Digital Managed Services Partner of Choice

Digital Government

Our Public Sector customers trust us to deliver lifecycle application services and innovation solutions to enable their organisations to process billions in revenue digitally, and to help 50+ million citizens benefit from evolved digital services.

  • Central Government Departments
  • Local Government Authorities
  • State Agencies
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Private Sector

Corporate and commercial customers trust us to develop digital services such as lifecycle application services and innovation solutions that not only evolve services, but also supports the management of existing digital programmes to fully realise digital strategy objectives.

  • Major Retailers
  • Banking, Insurance and Financial Services
  • Leading Energy Suppliers
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From the outset the Version 1 team has impressed, transitioning our digital service from the incumbent suppliers in a professional and collaborative fashion. Customer first is always to the fore and the commitment to improvement of our digital services means our relationship is based around practical solutions and ongoing improvement, which helps us deliver a better and more efficient service to our users and stakeholders.
- Rural Payment Agency Spokesperson
Version 1 Implements JD Edwards Approval Express

Why our Customers Choose Version 1?

Always On
24/7 365 Service Desk supporting users around the globe.
Streamlined & Optimised
ITIL processes adapted and automated to support DevOps and continuous integration and delivery to improve productivity, quality, and service consistency.
Proactive Monitoring
Proactive service monitoring means we identify and resolve issues before they impact your business and deliver a business aligned view of systems and services.
Flexible Delivery Models & SLAs
Choose the service-level agreement (SLA) and delivery model (remote, on-site or blended) that is right for your business.
Global Standards
Accredited to ISO 20000 and ISO 27001 standards delivering assurance in service quality and security.
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True Partnership
We work in collaboration with your team and suppliers to own issues and drive them to resolution.
Full-Stack Expertise
Full-stack support for all technologies and environments - Applications, Databases, Infrastructure & Cloud Management.
Integrated Cloud
With deep expertise across three Public Clouds (Oracle Cloud, Microsoft Azure & Amazon Web Services) we integrate, operate and run modern cloud applications side by side with legacy applications.
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Continuous Service Improvement
CSI is a core tenet of our Managed Services which means we are committed to an ongoing cycle of agreed improvements in operational efficiency as well as enabling your digital transformation strategy.

Talk to our Managed Services Experts