Version 1 | Dublin

Portfolio Director - Digital & Cloud

Department: Digital Development & Architecture
Job Description
  • The Portfolio Director role has overall responsibility for Digital and Cloud customer engagements, for a defined number of customers (either consulting engagements or project delivery responsibility) and will direct the team involved in these engagements, to deliver the required outcome, and in so doing, delivery the required customer and commercial outcome.
  • The Portfolio Director will support the delivery team while generally delegating the responsibility for project delivery (timeline, scope, budget, customer expectations) to a Project / Programme Manager. They will retain the accountability for quality outcomes.
  • The Portfolio Director is responsible for the achievement of agreed Digital and Cloud Practice GP targets.
  • In addition, the role is responsible for the attainment and retention of customer satisfaction during the project engagement where this is an initial/only Version 1 engagement. The Portfolio Director is also charged with the commercial responsibility of creating new opportunities within his/her customer set. This will entail the selling/creation of opportunities to keep Version 1 engaged with the customer ideally in a more strategic value add role. Finally, they are responsible for ensuring a smooth, seamless transition into Support / Managed Services once the project is complete.
  • The Portfolio Director will escalate issues or seek the involvement of appropriate Version 1 stakeholders as required. The Portfolio Director will be expected to exercise sound judgement when the Sales team need to be involved in a commercial opportunity, when an issue needs to be escalated to the Digital and Cloud Practice Head or Version 1 director level and when the Version 1 managed services or Customer Success teams need to be involved (consulted/mobilised).
  • This role carries with it the implicit obligation to promote and deliver on both the Digital and Cloud and Version 1 corporate agenda. As a key part of the Digital and Cloud management team, the Portfolio Director will champion our Core Values and will support Operations (reporting, controls, forecasting inputs and overall governance).
  • The Portfolio Director is required to work closely with the Sales team. They should actively drive demand across their customer base to develop new and existing opportunities. They should also support efforts to challenge for new opportunities. This may include bid work, proposition development, creating reusable collateral and participating in Sales meetings with customers/prospective customers
  • Resource planning and management including the roll-on and roll-off of resources.
  • Staff Engagement and management (General communication to teams to update and enforce company themes, meeting and supporting team members as required.
  • General administration for staff where there’s line-management responsibility (e.g. Quarterly Reviews and various approvals)
  • The role may include an element of charged activity where the experience and expertise aligned with customer knowledge make them a suitable trusted advisor.

Responsible for:                                                                                              

  • On time, on budget (GP) project deliverables for ‘owned’ customer projects (although this responsibility is devolved to the Project/Programme Manager at individual project level)
  • Delivery of Digital and Cloud sector targets
  • Active participation in customer project bids and sales activities to drive and secure Digital and Cloud demand and the creation of further opportunities, within nominated customer engagements
  • Recruitment/appointment of consultants in cooperation with Version 1 work force management
  • Attainment and retention of customer satisfaction for engagements, where the Digital and Cloud project is the first / only Version 1 engagement. Where this is not the case the Portfolio Director will be expected to be a strong contributor to and influencer of customer satisfaction.
Qualifications
  • Experienced in the delivery and implementation working for a consultancy or systems integrator
  • Experienced in the delivery of technology change projects and programmes to an excellent standard
  • Commercial, you will understand how to drive successful outcomes against revenue and targets, as well as accurate budgeting and forecasting
  • Inspiring, you’ll be leading a team of managers and lots of strong individual contributors who will look to you to guide and lead them through times of growth and change.  You’ll be good at mediating through business challenges across delivery, commercial and business support
  • Collaborative, you won’t operate in silos; you will break them down and make connections. Whilst driving success in your own portfolio, you’ll work with the Practice Operations director to ensure success across the entire delivery team including sharing resource where appropriate.
  • Driven, you’ll lead the growth agenda in your portfolio by developing and maintaining the right relationships across the organisation
Additional Information

Graham Ryan
UK & I Strategic Talent Manager | Version 1

We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: 
https://www.version1.com/careers/culture/

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