EA Delivery Lead IDC
Version 1 Bengaluru
Department: Enterprise Applications
Job Description
Role Purpose:
The Delivery Leader of Enterprise Applications – IDC is a key leadership role responsible for the successful delivery of projects and driving growth within a client account from India Delivery Center. This role will oversee the delivery of complex solutions and services, including application modernisation and digital transformation initiatives, leveraging Oracle technologies. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack. Delivery Principal will work closely with cross-functional teams and clients to ensure the highest standards of governance, quality, and client satisfaction are maintained throughout the lifecycle of large and complex projects. Additionally, you will play a critical role in revenue forecasting, ensuring accurate financial tracking, and implementing contingency plans when actual results deviate from forecasted targets. The role also includes line management responsibilities, ensuring that team members are well supported and developed. A deep understanding of both Agile and Waterfall project management methodologies is essential to drive continuous delivery and improve project outcomes, adapting to the needs of each specific project.
Key Responsibilities:
- Successful Delivery Management:
- Lead and oversee the end-to-end delivery of complex projects within the Private Sector across Version 1’s Oracle Cloud ERP/HCM/EPM projects.
- Ensure the effective application of governance, quality standards, and metrics to ensure the successful outcome of all projects.
- Drive the delivery of digital transformation solutions, focusing on application modernisation, cloud adoption, and service/product/platform delivery.
- Account Growth and Development:
- Partner with clients to drive account growth through successful project delivery and by identifying new opportunities within the account.
- Drive business development activities, including presales, written bid responses, and formal client presentations.
- Develop and nurture client relationships, ensuring long-term partnerships and repeat business.
- Revenue Forecasting and Financial Management:
- Own the revenue forecasting process for your accounts, ensuring accurate and timely projections based on project milestones, client spend, and resource allocation.
- Continuously track actual project performance against forecasted revenue and proactively identify and address discrepancies.
- In instances where actuals fall behind forecast, develop and implement a Plan B to close the gap, including strategies for accelerating delivery, identifying additional business opportunities, or re-aligning resources.
- Cross-functional Collaboration:
- Work as part of a cross-functional team, ensuring effective collaboration with internal and external stakeholders.
- Manage multi-supplier engagements, ensuring coordination and alignment across diverse teams to meet client expectations and project goals.
- Team Leadership and Development:
- Lead, motivate, and empower large delivery teams to perform at their best, fostering a positive and inclusive culture aligned with the company’s core values.
- Ensure the teams are well-equipped to deliver high-quality solutions, while supporting their development through coaching, mentoring, and feedback.
- Client Communication and Negotiation:
- Serve as the primary point of contact for clients, providing strategic guidance and ensuring project alignment with business objectives.
- Negotiate effectively with clients, vendors, and internal stakeholders to drive project success and manage expectations.
- Solution Delivery Excellence:
- Apply user research and design thinking disciplines within solution delivery to ensure the solutions meet user needs and deliver measurable business outcomes.
- Continuously monitor project performance and identify areas for improvement, driving continuous delivery excellence.
- Agile and Waterfall Delivery approach:
- Leverage your knowledge of both Agile and Waterfall approaches to guide teams in selecting the best approach for each project, ensuring flexibility and adaptability.
- For projects that benefit from flexibility and iterative progress, lead with Agile practices such as sprints, stand-ups, retrospectives, and continuous delivery.
- For projects requiring structured, sequential delivery, utilize the Waterfall methodology to ensure clear phases, timelines, and milestones are met.
- Ensure that appropriate Agile and Waterfall practices are applied at the right stages of each project, balancing the needs of the client with the delivery approach best suited to project complexity and scope.
Qualifications
- Bachelor’s or Master’s degree in computer science, Information Technology, or a related field.
- 8+ years of experience in Delivery management in managed services and application development programs.
- The role will suit experienced Delivery Leaders who have worked in Finance andor HR transformation projects, with Oracle or other technologies such as SAP, Workday, Sage, etc.
- Nice to have Oracle ERP, EPM or HCM platforms but not Mandatory
- Skills such as the ability to inspire and drive teams, commercial acumen, ability to ask tough questions, curiosity and willingness to learn are regarded as more important in this role than a deep understanding of Oracle ERP, EPM or HCM.
Additional Information
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.
One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.
We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.
Company Description
Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023.
Version 1’s market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia. We provide deep expertise across all the Oracle ERP and HR Applications which are at the heart of these organisations – Oracle JDEdwards, Oracle EBusiness Suite, Oracle PeopleSoft and Oracle Fusion Cloud, and we integrate these systems with Oracle Analytics Solutions and Oracle Enterprise Performance Management systems. We have unrivalled expertise across the Oracle technology stack – be that middleware such as Oracle Integration Cloud, Infrastructure such as Oracle Cloud Infrastructure - we even have our own IP which we have developed such as CloudBridge and Maximise. This range of expertise and depth of knowledge across the Oracle product stack makes our Practice one of the leading practices across Europe and underpins our goal to be the largest practice in Europe and recognised as a One Stop Shop for Oracle solutions for our customers.
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