Managed Services

Microsoft Dynamics CRM Managed Services

Version 1 has a successful history of delivering value-driven mission critical Dynamics CRM and xRM solutions across the UK and Ireland for Enterprise customers and Government. Version 1 have partnered with ADX Studios, ClickDimensions and MSCRM Add-Ons to ensure complete and cost effective solutions can be provided to you On-Premise or Online (Cloud). 

As a Microsoft Partner, with CRM Gold Competency (since 2012), you can be assured that our Dynamics support and development consultants are experts in their field, trained in the latest technology releases. 



Our dedicated, Microsoft-certified CRM Managed Services team follow ITIL® best practices (ISO 20000 & ISO 27001 compliant) ensuring you have a support solution in which you can trust. The team actively support projects across multiple versions of CRM: CRM 4, 2011, 2013, 2015, 2016 and Dynamics 365.

Microsoft Dynamics Managed Service Specialities:

  • Advice on best practice in relation to Governance, Information Architecture and Security
  • Proactive monitoring and maintenance
  • Comprehensive periodic CRM Health checks
  • Advice and assistance on implementing Disaster Recovery (DR) or Backup and Recovery strategies
  • Reactive support to issues that arise
  • Installation Services: Whether On-Premise or in the Cloud, we are experienced in getting you up and running
  • CRM ‘Out of the Box’ & Bespoke xRM
  • Data Migration and Upgrade Services
  • Customisation and Development of existing CRM Systems
  • Training
  • Business Intelligence and Reporting
  • ISO 20000, ISO 27001 and ITIL based support service
  • Assist with Licensing enquiries
  • Manage relationships with other 3rd party vendors


Integration Services:
  • SharePoint, Outlook, Exchange Integration 
  • Mobile Devices
  • Enterprise Integration using BizTalk, Web-Services, bespoke solutions
Worldwide Offices
UK Head Office:
40 Gracechurch Street, London, EC3V 0BT
Ireland Head Office:
Millennium House, Millennium Walkway, Dublin 1, D01 F5P8